Frequently Asked Questions

What forms of payment do you accept?

We accept Paypal, Visa, Mastercard, American Express and direct bank transfer.

Are my card details safe with you?

Using Paypal for payments means that we don't need to see or store your credit card details. Paypal is a highly trusted provider built with your privacy in mind.

When is my credit card charged?

Your credit card is charged upon placing your order.

How long does it take to process my order?

Items in stock usually ship within 1-2 business days. When we have processed your order, we will send you a confirmation email with delivery information.

What is your returns policy?

Within 7 days of delivery, you may return any item you purchase in new condition with original packaging for a full refund. We'll also pay the return shipping cost if the return is a result of our error. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 business days of our receiving your return.